The most common reasons a IDAC submission is rejected

Overview

The Most Common Reasons a IDAC Submission Is Rejected Filling out the All Indonesia Arrival Card (IDAC) is mandatory for most travelers entering Indonesia. While the process is straightforward, applications are sometimes rejected for avoidable reasons. Here are the most common mistakes travelers make—and how to prevent them.

1. Incomplete or Inaccurate Personal Details

The IDAC requires precise personal information matching your travel documents. Even minor discrepancies can trigger a rejection.

Frequent errors include:

Double-check every field against your passport before submission.

• Name mismatches: Your name must exactly match your passport (middle names included if present).
• Passport number errors: Transposed digits or omitted letters in passport numbers.
• Date of birth inaccuracies: Wrong day/month/year formats (e.g., MM/DD vs. DD/MM).
• Nationality mismatches: Listing a country not reflected in your passport.

2. Incorrect or Missing Travel Details

Your itinerary details must align with your actual travel plans. Immigration authorities cross-check this information.

Common pitfalls:

Note: The IDAC must be submitted 2-3 days before arrival via the official portal.

• Flight number errors: Wrong airline codes (e.g., "GA" for Garuda Indonesia instead of "GA0123").
• Invalid arrival dates: Submitting too early (more than 3 days before arrival) or after landing.
• Missing accommodation: No hotel address or incomplete residential stay details.

3. Visa or Documentation Missteps

Your IDAC must reflect your visa status. Confusion here often leads to rejections.

Key issues:

Verify your visa eligibility before applying. When in doubt, consult your airline or the official portal.

• Visa-free entry errors: Selecting "Visa on Arrival" when eligible for visa-free entry (or vice versa).
• Expired visas: Attempting to use an expired eVisa or pre-approved permit.
• Missing supporting documents: Forgetting to upload required vaccine certificates (if applicable).

4. Technical or Formatting Mistakes

Small technical oversights can derail your application.

Watch for:

Save drafts frequently and use stable internet.

• Unreadable uploads: Blurry passport scans or cropped-out details.
• Wrong file formats: Submitting PNG instead of PDF/JPG (check portal requirements).
• Browser/timeout issues: Sessions expiring mid-submission.

5. Payment or Service Misunderstandings

The IDAC itself is free via the official portal, but third-party services charge fees.

Note: Our service at indonesiaarrivalcard.com is an independent, paid assistance tool ($15 per traveler) and not affiliated with any government. We simplify the process but cannot guarantee approval.

• Unverified third-party sites: Avoid services claiming to be "government-approved" or charging hidden fees.
• Duplicate submissions: Paying multiple providers for the same application.

How to Avoid Rejection

• Cross-check all data against your passport and flight ticket.
• Ensure your arrival date falls within the 2-3 day pre-travel window.
• Confirm visa requirements for your nationality.
• Test uploads for clarity and correct formatting.

What to Do If Your IDAC Is Rejected

Rejections usually include a reason. Correct the error and resubmit immediately. If time is tight, keep proof of your submission attempt (screenshots) to show immigration upon arrival.

1. Can I submit my IDAC earlier than 3 days before arrival?

No. The system only accepts applications 2-3 days before your arrival date in Indonesia. Early submissions are automatically rejected.

2. Will I be denied boarding if my IDAC is rejected?

Airlines may check your IDAC status before boarding. If rejected, resolve the issue promptly or risk being denied boarding.

3. Is the IDAC the same as a visa?

No. The IDAC is a separate requirement. You may still need a visa depending on nationality and stay duration.

Reminder: Always verify current rules via the official IDAC portal. Our service provides application assistance but cannot override government decisions.